We tackle solution design with a multidisciplinary team specialized in relevant development domains, system analysis, and data analytics. We make extensive use of human-centered design processes to look at the challenge from various perspectives and co-design solutions in close collaboration with the users.
We understand the end users, their contexts, needs, preferences, and the ecosystem in which the current process exists to find exactly where our partners and beneficiaries can benefit from our way of thinking and our ICT solutions. This is why our solutions are sustainable, can be widely adapted, and can be scaled.
HUMAN CENTERED DESIGN (HCD)
We aren’t just making ICT tools. We are supporting and enabling faster and better social change. Our work involves sufficient use of HCD so that our solutions can be easily adopted and benefitted from. The Team collects stories and information to understand the problem and make sense of everything that was learned. We extract insights, find themes and map systems based on all the information we discovered. We start building rough prototypes and keep refining them based on feedback. We build in modules so we can hit the ground running as quickly as we can and add on as the earlier modules. Our prototypes go to the real world and we keep tweaking, repeating the first two steps and learning from our mistakes.
Offering solutions to dire development challenges in a wide range of areas, we put the “D” of development back at the center and use mainstream technology as an integrated component to shift mindsets around bringing tech innovations into processes, an approach that we call “Smart Development”.